Shipping policy

Shipping Policy

Paw Flowers (pawflowers.com) is operated by Green Life Vital Trading LLC.

 

Shipping Area

We currently ship to addresses within the United States only, including APO/FPO addresses where carriers allow. We do not ship internationally at this time.

 

Processing Time

Orders are processed within 1-3 business days (Monday-Friday, excluding US holidays). Orders placed after processing has started cannot be changed.

 

Delivery Time

Estimated delivery is 7-15 business days after processing. Products may ship from different suppliers and warehouses, so items in one order may arrive in separate packages at no extra cost. Delivery times are estimates and may be affected by carrier delays, weather, holidays or high demand.

 

Shipping Rates

Shipping costs, including any free-shipping offers, are calculated and shown at checkout before you pay.

 

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking may take 2-5 business days to update.

 

Incorrect Address

Please check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us within 12 hours of ordering to correct an address.

 

Lost or Delayed Packages

If tracking shows delivered but you have not received your order, check with neighbors and your local post office, then contact us within 7 days. If your order has not arrived within 30 days of shipping, email us and we will investigate with the carrier and arrange a replacement or refund where appropriate.

 

Damaged Items

If your order arrives damaged, email us within 7 days of delivery with photos. See our Return and Refund Policy.

 

Contact

Green Life Vital Trading LLC

1531 E Bradford Pkwy, Ste 200, Springfield, MO 65804-6564, United States

Email: pawflowers7@gmail.com